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Tell us about your event and a producer replies with a written quote inside one business day. Urgent questions during charter hours go straight to the on-call concierge.
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Direct Lines
+61 2 9240 1100
Concierge desk, staffed weekdays 9:00 to 18:00 AEST
Written replies within one business day
- Overseas Passenger Terminal
Circular Quay W, The Rocks NSW 2000
The 15-Minute Rule
Enquiries sent before 17:00 AEST on a weekday get a producer's reply within fifteen minutes of reading. Weekends and charter nights run slightly longer.
The Terminal at Circular Quay
By Train & Ferry
Circular Quay station is a four-minute walk along the promenade. Ferries berth at the wharves directly beside the terminal.
By Car & Coach
Set-down lane on the terminal forecourt for cars and coaches. Nearest parking is the Gateway garage, eight minutes on foot.
By Air
Sydney Airport is twenty-five minutes by car outside peak hour. Helipad transfers can be arranged through the concierge.
The Desk Above the Gangway
Our production office sits inside the terminal precinct, so meetings often end with a look at the ship you're actually booking. Office hours run weekdays nine to six; vessel inspections happen on charter days by appointment.
- Deck walkthroughs most Thursdays and Fridays
- Menu tastings at the test kitchen by booking
- Video calls for interstate and overseas clients
